9.2.3 Resolution of the Complaint
The complaint is initially addressed at the next CSD Program weekly Administrative meeting. If the complaint is not resolved here, then the student may write a petition to the CSD faculty for discussion at the next monthly faculty meeting (see section 9.1 above). If the complaint is still not resolved, the student may wish to follow the procedures as stated in the Institute Catalog (see 9.2.4 below). The student’s Academic Advisor will be responsible for communicating the resolution of the complaint to the student in writing within one week. A copy of this written communication will be placed in the CSD Complaint file.