10.1.1 Submission of Program Complaints
Students who have complaints about any aspect of the Post-Professional OTD program should speak with the Program Director, or the Department Chair, to determine if there is a reasonable solution that can be negotiated. If the student does not get satisfaction through this mechanism, he or she must submit a formal written letter of complaint to the department chair with the following information:
- Identify the person making the complaint
- Set forth and clearly describe the specific nature of the complaint
- Provide supporting evidence and/or data for the complaint
- Specify the changes that are sought by the complainant